FORZ LLC Mobile App Privacy Policy
Effective Date: January 2024
Introduction
Welcome to FORZ LLC, a provider of field service management solutions. This Privacy Policy applies to our free mobile application (the “App”), a companion tool for service professionals (“Pros”). It outlines how we collect, use, protect, and share your personal information within the App, reflecting our commitment to privacy, security, and transparency.
Table of Contents
- Information Collection
A. Information You Provide
B. Information Collected Automatically
- Use of Information
- Disclosure of Information
- Data Security
- User Rights and Choices
- Updates to This Policy
- Contact Information
1. Information Collection
A. Information You Provide
- Account Registration: When you log into the App using your FORZ account, we collect personal identifiers such as your full name, phone number, and email address. This data is synced from your existing FORZ account to authenticate your identity and enable App functionality.
- Service Data: We collect information related to your work activities within the App, such as job schedules and clock-in/clock-out times. This helps us support your field service tasks and integrate with FORZ services.
B. Information Collected Automatically
- Location Data: With your explicit consent, the App collects precise GPS location data from your device, but only when you are clocked in. This is used for logistics, route optimization, and calculating job times. Location tracking stops when you clock out.
- Device Information: We gather basic details about your device, including hardware model, operating system version, and network information, to ensure compatibility, troubleshoot issues, and maintain App security.
- Usage Details: We track how you use the App, such as features accessed and time spent, to improve functionality and user experience.